
Photo: Tony Webster via Wikimedia Commons (CC BY-SA 4.0)
This decision comes after the 2000-2024 statistics showed a significant decline in the number of people sending physical letters over the years. There has been a decrease of over 90% of letters PostNord handles since 2000, from 1.45 billion letters to only 110 million per year. From 2023 to 2024, there was a 30% drop in letter traffic due to higher postal costs.
Continuing nationwide letter delivery is no longer financially viable for PostNord, but Danes will still be able to send and receive their physical letters via a private carrier, Dao. With this carrier, though, they will have to drop their letters off at a Dao location and pay an additional fee.
Besides the higher postal costs, an increasing shift towards a digital lifestyle has contributed to the decline in letter delivery. Denmark is one of the most digitized countries, with apps for everything, digital pay replacing physical money, and even digital ID systems. PostNord will continue operating as a parcel and logistics service, reflecting the growth of e-commerce.
Denmark is now one of the first countries to cease physical letter delivery, and may be a sign of things to come for postal systems elsewhere. PostNord officials delivered its last letters on December 30 2025, and removed 1,500 of their endearing red mailboxes from around the country.
Denmark’s government-owned mail service, PostNord, ceases all letter distribution after a steep decline in letter traffic makes delivery no longer financially viable.

Photo: AleWi via Wikimedia Commons (CC BY-SA 4.0)
For the first time in over 400 years, Danes will not be able to receive physical letters from the Danish postal service and will have to use private companies to send their letters.

Photo: Tiberiu Ana via Wikimedia Commons (CC BY 2.0)
In an increasingly digital world, Denmark is adapting and focusing on packages as people are doing more online shopping, but sadly, closing a historic and beloved part of its past.
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Source: The last letter marks a new chapter for PostNord
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