Woman Tries Returning Unused Dog Food After Dog Dies, Company’s Response Is Beyond Sweet
There's good customer service, and then there are a few companies that go above and beyond to support their customers. When Anna Brose contacted Chewy, an online pet food and supplies retailer, she was simply hoping to return an unused bag of dog food after her dog, Gus, passed away. When she explained the situation to a representative, she was met with sympathy and consideration.